Muses

The Hardest 9-5 You’ll Ever Have…

I'm using a bit of creative freedom here so bare with me. "Entrepreneurship.. The hardest 9-5 you'll ever have". We bring "Rap Game" to the Steel Raccoon Spotify Playlist and from the intro above we are going to talk about the struggles of being a business owner in the Wild West known as Internet Marketing. This topic is so deep…

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Like Kobe in the Fourth

I can barely remember before youtube was huge, and that social media took over and invented influencers. Back when people actually cared about what American Idol was doing, and to be a celebrity you actually had to have something to show. Enter Justin.. some kid singing songs for the internet, sitting on the steps in front of his house in…

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Enter Sandman

No click bait title needed here! Metallica really created a classic with "Enter Sandman". You hear the iconic guitar riff and its off to never never land. It's commercial heavy metal at its finest, an Apex predator of jock jams, and likely the most covered song in modern music. Whenever I attend a live musical festival its common that one…

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Strategies For Customer Retention

Customer support is important for the long-term success of any business, everyone understands that. But what exactly is the role of the customer support department in leveraging the competitive advantage? The answer is simple: by retaining your customers and not letting them go anywhere else. Customer retention should be the ultimate goal of any customer support team so your customers…

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Don’t Grumble, give a whistle!

Somethings are just something that you have to have a taste for, Monte Python might be one of those things. Whether it's only a flesh wound in one skit, or the repeating of spam in another, some people just don't see the humor, me on the other side, find a great amount of joy watching these. This song tho, can…

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No More Parties in LA

Kayne West has been known for many things (good and bad) but in this track he somehow manages to make the glitz and glamour of Los Angeles and the problems that arise from celebrity to be relatable to the listener. Let's be direct here, 99% of his fans have never owned the cars, clothing, and jewelry that's rapped about in…

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Keeping Up With The Jonas’

As a father of a then preteen when the Jo Bros first came out, I avoided the Disney bubble gum pop music. (I had to deal with 1D however as the Mrs liked them too) They were super huge, then they like most young artist groups, stopped. They went different directions, a solo career, another band and family life were…

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You Know that I’m Toxic

Who doesn't love Britney Spears? Today we bring the classic pop song "Toxic" to the Steel Raccoon Spotify Playlist. Did you know that a majority of BPO Call Centers are Toxic working environments? You'd be shocked to see what former employees have to say about your Call Center partners in their Glassdoor reviews. Aside from a compliant of overall bad…

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Paying With Meatballs

Oh man this is a throwback, not only to the original song but with who has "sang" this song along the way. One of my favorite renditions was in the movie the Wedding Singer, and while this song is a classic, my first thought when I hear it always goes back to this version. (Check it out here: https://www.youtube.com/watch?v=bplEKpHlGwE )…

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Deep Cover

Fat Joe and Biggie Smalls make their debit on the "Steel Raccoon Spotify Playlist." A street anthem about putting yourself in the right situation for success. Any experienced advertiser will tell you that when the traffic finally came and their product was flying off the shelfs they were absolutely overwhelmed by the wave of customer service that follows. The pitfalls…

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