Muses

Creating Something Real But Not

Remembering back with this song, I always liked it, it wasn't until many years back when I learned what Gorillaz really was. Could you imagine thinking I hope this band goes on tour and waiting waiting, only to see that it was a simulation of a band represented by a quirky comic team. Yep, mind blown. Then going down the…

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10 Tips for Email Support Mastery

"Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers, there is no company!" - Connie Edler Good customer service requires effective strategy and planning. One way to keep your customers updated so that they can communicate with your company appropriately is to send…

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Ghosts N’ Stuff

My fandom of electronic music has always been an interesting relationship. I'll hear a new song that captivates me and the love returns of the creativity of this genre. Like most things, an eventual burn out occurs and this type of music fades away from my daily listening. "Ghosts N' Stuff" was my first introduction to Deadmau5 and a great…

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We Gotchu

I'm not going to lie. I don't know this song that well. I've heard it a ton of times on the radio, and always thought it was a cool song but literally paid no attention to it. In the hopes to be a little more diverse I was looking at top songs, and when I played this, I was all...…

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Ur So Cool

What a wonderful Sunday to talk about the indie pop musical sensation "The Tones and I" on the Steel Raccoon Spotify Playlist blog! Did I pick the song "Ur So F*cking Cool" because I am trying to SEO the F word? Clever yes, but actually I choose this track because it dives into the fake-ness of people and trying to…

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Whole New Sesame Street

Can you sing the alphabet song without singing it? Do you add the now I've sang my ABC's at the end? There are 2 things to this song. First, the obvious, it's catchy and makes you sing the alphabet beginning in a whole different way. Second, so much resentment with added humor. The truth is that in any relationship that…

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DNA

Certified banger here today on the Steel Raccoon Spotify Playlist. Kendrick Lamer's DNA is a lyrical masterpiece. It dives into culture, ambition, and power. This song really hits home for the marketer within me. "I got hustle though, ambition, flow inside my DNA" We work really hard at chasing the dream and flexing our independence. As entrepenuaers we only answer…

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Game Called Life

Starting another month, and I have to start with my favorite artist. This is actually one of my favorite songs, I wasn't sure that I was going to use it, but when you think about how life has so many different ways of showing you things, you might never see. You see different voices and hear different stories even with…

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Leave the Light On

Can you believe it's June already? Time moves fast in our industry that's for sure. We begin June with a new musical Steel Raccoon Playlist. If you are keeping score at home, this marks the 4th month on the journey with no signs of stopping. Managing a business in the Wild West of Internet Marketing will build up your frequent…

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A Digital-First Contact Center

While live phone calls are still considered the bedrock of a call center, going digital can open new doors for a company’s success in the customer services department. Nowadays netizens want to engage with their brands directly through messaging services like WhatsApp and Facebook Messenger. They also want to utilize the live chat option or chatbots to save time they…

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