Muses

Common Customer Service Issues

The number of happy customers a company has tells how successful it is. Any business owner would give anything in the world to make sure his brand has no disgruntled customers. However, it’s a tough row to hoe. It’s not easy because it requires a lot of patience on the part of service agents to handle all types of customers.…

Read More icon

Dreams can be concrete

Somethings just are what they are. New York is one of the most amazing places you can go to, and yet it can also be one of the craziest dirtiest and horrible places. Perspective and planning is what can make or break a trip there. The first time going, what do you go for? The glitz and the glam? The…

Read More icon

Unstoppable

Before we dive into today's blog for the "Steel Raccoon Spotify Playlist" please allow me to recognize my fellow Jedis in a quick observation of Star Wars day. If you visited the site today to see "Dual of the Fates", you'll need to revisit another time. Please visit our Facebook Page for more Star Wars related fun! https://www.facebook.com/steelraccooncs/ Raccoon's are…

Read More icon

Almost Unknown OG

I have to admit something. I didn't know really who Dolly Parton was until about 5 years ago. I knew she was an actress and wrote and sang that song 9 to 5. Known for breast reductions, and her big hair and fancy outfits. After my wife who was always a big Dolly fan, had said that one of her…

Read More icon

Gotham City

Rick Ross brings the best Batman inspired song since Prince taught how all how to "Batdance" in the 80's. Jump into the "Purple Lamborghini" as the Steel Raccoon Spotify Playlist takes it a twist and turn through Gotham City. Moments into the song you're grabbed into the story by Rick Ross declaring that he's even better musically when he teams…

Read More icon

Finding the Fountain of Youth

As we start May, whenever I am kicking off a playlist, I have to add Avril. Sorry not sorry. I think that the energy of this song really helps represent what it is that Steel Raccoon tries to show a driving beat, and representing all of our friends and doing everything we can to show off our skills, and to…

Read More icon

…and the snow fell

Ending this month was a rough choice. I don't think I went in a lot of directions that I thought I should. But I did enjoy sharing some thoughts and really trying to show ways that Steel Raccoon can help with the best customer service, create the best team, and have the best representatives for your brand and products. This…

Read More icon

One foot on the platform, the other on the train

When I was growing up, there were 2 things about visiting my dad that I always could count on. One, that he would have a fully stocked fridge of beer and the other that he would be sitting on the couch playing his guitar. Going to age myself again here, my dad was a tinkerer he would take electronics apart…

Read More icon

Empowering Your Service Team

The importance of customer services cannot be overlooked in today’s digital age. However, the experts agree that it is one of the most difficult steps to achieve even for established names in any industry. The reason is simple. People want to be heard and responded to. If you don’t respond to their queries, someone else would. This is because it’s…

Read More icon

🤦‍♂️ enough said

No matter how many times you go through it there is always someone that you have to deal with that just wears you out. Banging your head against the desk, deep breaths, and even stepping away from your desk doesn't help that they got you. I have always believed that there is a circle that you can keep pushing through…

Read More icon
1 10 11 12 13 14 19