Muses

Toast!

"Girls Love Toast" is a celebration of being comfortable in who you are regardless of what you truly understand. The artist doesn't remember much from math class but knows the true reward in life is relationships and not monetary perks. The best part of learning is that you entrust a source or teacher that is an expert in the subject…

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Oh-Oh-Oh-Whoa

I first learned about this song through a viral Tik Tok dance. It wasn't long before everyone was dancing along to "Stay" for their social media following. I love this song because its upbeat and fun but has a serious side within the lyrics. Life can be very challenging and its a wonderful reminder that we are all going through…

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Calling All Jewel Runners

I've always been a huge fan of Run the Jewels. During the summer of 2020, they released their much anticipated album online for free. They felt that the country was experiencing incredible pain and needed music to help them through the hard times. What a refreshing gesture in a very impactful moment in time. Our Music unMasked series continues with…

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“You’re Welcome!”

This phrase is the end goal of any customer service engagement. That is because its triggered by a customer being thankful for the service being provided. It would be pretty awkward otherwise. You earn this "Thank You" from the customer by providing exceptional service and attentive care. We have a blue print that leads to more "Thank You's" than any…

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If only you saw what I can see…

Did you know that One Direction super fans call themselves "Directioners"? I've learned a lot about 1D in preparation for this musing but it really brought to light how we view our pack of amazing call center agents. At Steel Raccoon we truly believe in the power of people and bringing out their inner best. We do not hire just…

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MAX VOLUME!

What more can you say with a song title like this? Grab your headphones and live in the moment. Today we've added "Max Volume" by Qajim to the now famous Steel Raccoon Spotify playlist. This song preaches walking through life with confidence and a winning mindset. In a flat 2 minutes you will be full of motivation for the day.…

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Oxygen

It wouldn't be a Steel Raccoon playlist without sneaking in some of our all time favorite bands and artists. I originally learned about the Dirty Heads when they when they opened for 311 at a music venue in Las Vegas. Their style of music and reinvention of reggae made me an immediate fan. I was spreading the word to my…

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I said, “I Like it Like That”

Cardi B joins the Steel Raccoon playlist on Spotify. We love this song because it's a flair of modern rap with a twist of latin dancehall. Certain elements just become stronger when they are paired together. The same runs true for blending white glove support with high risk campaigns and products. You really have to have a strong team behind…

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Peacemaker has the Best Intro

Before we dive into today's song, allow me to disclose that I'm a big John Cena fan. So please take that into consideration of any potential bias. Peacemaker is a TV series exclusively on HBO Max. It also has the best intro for a Television show in recent memory. Backed by this awesome song, "Do You Want to Taste It",…

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Hit the Quan!

Songs dedicated to a dance move has been a guarenteed hit since Chubby Checker had everyone doing the Twist. I think the one thing in common in these songs is an element of fun and putting yourself out there. Steel Raccoon is based on these principles! Sure, we have a fun work environment but we encourage everyone to go beyond…

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