Muses

Deep Cover

Fat Joe and Biggie Smalls make their debit on the "Steel Raccoon Spotify Playlist." A street anthem about putting yourself in the right situation for success. Any experienced advertiser will tell you that when the traffic finally came and their product was flying off the shelfs they were absolutely overwhelmed by the wave of customer service that follows. The pitfalls…

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Common Customer Service Issues

The number of happy customers a company has tells how successful it is. Any business owner would give anything in the world to make sure his brand has no disgruntled customers. However, it’s a tough row to hoe. It’s not easy because it requires a lot of patience on the part of service agents to handle all types of customers.…

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