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Quality & Efficience

Features to help you focus

From smarter software to specialized agent training, our at increases satisfaction and drives conversion.

Manage leads and deals

The modern world is in a continuous movement and people everywhere are looking for quick, safe means of accessing

Track Communications

The modern world is in a continuous movement and people everywhere are looki
ng for quick, safe means of accessing

Automate and Grow

The modern world is in a continuous movement and people everywhere are looking for quick, safe means of accessing

Insights and Reports

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Privacy and Security

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Mobile Apps & Integrations

The modern world is in a continuous movement and people everywhere are looking for quick, safe means of accessing

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Quality & Efficience

Expect more from your CRM

From smarter software to specialized agent training, our now or atlest tomorrow ultra good ok nice go away multi-channel an expertise encourages engagement that increases even satisfaction and drives conversion.

See How
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Quality & Efficience

Designed to keep you selling

From smarter software to specialized agent training, our multi-channel expertise encourages engagement that increases satisfaction and drives conversion.

What is the process for switching from another contact center?

Our outsourcing offering spans IT Services, Finance and Accounting (F&A) Outsourcing Services, Back Office BPO (Data Entry and Data Processing Services) , Call Center (Customer Service) Outsourcing, Healthcare BPO Services, E-commerce Support Services , Corporate Training, and Digital Marketing.

What industries do your agents have the most experience in?

Our outsourcing offering spans IT Services, Finance and Accounting (F&A) Outsourcing Services, Back Office BPO (Data Entry and Data Processing Services) , Call Center (Customer Service) Outsourcing, Healthcare BPO Services, E-commerce Support Services , Corporate Training, and Digital Marketing.

When is the best time to switch to your call center?

Our outsourcing offering spans IT Services, Finance and Accounting (F&A) Outsourcing Services, Back Office BPO (Data Entry and Data Processing Services) , Call Center (Customer Service) Outsourcing, Healthcare BPO Services, E-commerce Support Services , Corporate Training, and Digital Marketing.

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Learn how to generate more leads on your website with hundreds of proven strategies

Hosted PBX – Cloud Phone System

Instead of that large box in telecom closet through your Internet connection using VoIP technology.

Put all employees under the same phone system

Employees a
nd staff all share the same virtual PBX.

Complete Marketing Automation, easy

Still running an ‘on-premises’ Phone System, then your throwing profits away! Upgrade to an our best cloud solution, savings guaranteed.

    Our Customer

    Testimonials

    When we grew, Steel Raccoon grew with us, with a dedicated agent that knew all the ins and outs of our business. What a relief.

    Carl Bryant

    I wasn’t sure what do to with so many calls, Steel Raccoon kept up with my demand, and closed 85% of the incoming calls

    Rebekah Johnson

    Steel Raccoon turned my small business into a smooth working machine. Increased my average cart sales by 22%

    Jamie Stevens

    Quality & Efficience

    How it works?

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    Awwards

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    Projects

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    Happy clients

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    Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation.

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