What does it take to be #1 in the modern Call Center world? It takes an entrepreneurial mindset that’s for sure. Always following Data closely to make decisions and trusting the customer journey mapped out by the advertiser. At Steel Raccoon, our Inbound Customer Service is designed to feel exactly like a customer is engaging directly with your company. We mimic the tone of your product to match with your desired audience.

Just like your Marketing efforts, we continue the relationship process after the initial sale. This leads to higher customer value and a reduction in returns. Our clients get to enjoy the benefit of additional sales and refund metrics that make their processor smile with glee.

Thats exactly how you become #1 in the industry.