Did you know that One Direction super fans call themselves “Directioners”? I’ve learned a lot about 1D in preparation for this musing but it really brought to light how we view our pack of amazing call center agents.

At Steel Raccoon we truly believe in the power of people and bringing out their inner best. We do not hire just customer service agents. We are hiring our future operation managers, accounting brains, marketing geniuses, and fearless leaders.

We see our agents as more than just people who answer the telephone. The result? The lowest turn over in the industry.

During an era of uncertainly you need your call center partner to have consistent service. Constant change and chaos impacts your business negatively.

Are you ready to learn about how Steel Raccoon is the perfect partner for inbound customer support and outbound telephone sales?