Every once in a while you’ve gotta do some self reflection and sometimes you dig a little deep and see some things you aren’t so happy with. Then when you realize that what you’ve gone through is what makes you the strong person you are. Finding a way to be ok with what you have been through and making it a positive is one of the greatest accomplishments that we can do. Customer service reps are one of the most made fun of, and disrespected jobs that are out there, Steel Raccoon thrives to change that. Taking the negative about the industries and making them a positive, providing our team with a positive reason to go to work, and an excitement to making sure they are in the best place to help your customers. Sometimes, making friends with the monsters… gives you a different view and helps create the proper voices (not in your head) to help all customer service issues.